We’re here to help

Contact Us

Need help with your account, payment, privacy or safety? Send us the relevant details and our support team will review your request.

General support

Account access, app features, technical issues and general questions.

support@fanlio.shop

Payment support

Include your order ID, registered email, amount and transaction date.

Request payment help

Privacy request

Request access, correction or deletion of eligible personal information.

Send a privacy request

Safety report

Use the in-app block/report controls for immediate action, then email supporting details if needed.

Report a safety concern

Information to include

Never send your password, OTP, card PIN, CVV or UPI PIN. FanLio support will not ask for these details.